Referral FAQs

Who can make a referral?

If you have a friend, family member or a patient who you think would benefit from one of our programs, call us! Many of our programs are open to referrals from the community while others require that the patient come through a particular process (i.e. from the state hospital). The best way to find out how to get into a SERV program is to call us at 1-800-987-SERV (7378). We can help you navigate your way to us.

Who is eligible for SERV programs?

Different programs have somewhat different eligibility criteria. Please call us for specifics.

What kind of information will I need about the potential consumer in order to make a referral?
You will need the basic information about that person including:

Date of Birth
Phone number
Social Security Number
Current Symptoms

Be sure you have the permission of the potential consumer before you discuss their personal information.

How is a referral made?

If you want to refer someone to this type of service

and/or these programs

Call this #:

Adult Psychiatric Services

-Group Homes
-Supervised Apartments & Supported Housing
-Family Care
-Day Treatment
-MICA Residential


Developmentally Disabled Services

-Treatment Family Care
-Emergency Shelter Program
-Family Builders In-Home Program


Outpatient Services @ SERV/Clifton

-Teaching Family Group Homes
-Supervised Apartments
-Vocational Day Program
-Family Care/Home Care
-Mobile Crisis Response
-Home-Based Support and Intervention


What happens after I make a referral?

After you make a referral, SERV staff will follow up directly with the potential consumer and set up a face-to-face meeting to assess appropriateness for the program he or she wishes to enter.