COVID-19 Response Letter, March 16

Dear SERV family members and loved ones, 

I am writing to provide you with an update regarding our response to the COVID-19 outbreak. We have been closely monitoring the situation and are in contact with State and Federal agencies. 

All of our residential programs will remain open. However, effective immediately, we have discontinued all community outings for consumers—except those for health and safety. 

SERV is also restricting all visitors to our residential program sites. We recognize that this will be very hard on the consumers and their families. We are working to provide “virtual visit” capability in all homes and will continue to evaluate our visitation policy each day. 

Effective March 17, 2020, the following SERV Behavioral Health System day programs will be temporarily closed until further notice: 

SERV Centers of New Jersey: 

Clifton Behavioral Healthcare

Adapt Partial Daycare Mercer County

Adapt Partial Daycare Hudson and Passaic Counties

SERV Achievement Centers of New Jersey: 

Mercer County Progressive Achievement Centers

Union County Progressive Achievement Centers 

Our first priority is to keep everyone safe and healthy. Thank you for your support as we navigate this global pandemic.  Please continue to visit our website ( for updates. 

Regina Widdows
President and CEO 

SERV’s COVID-19 Preparedness Plan

I wanted to share with you the efforts the SERV team has been taking to keep the consumers, staff, and community safe and healthy in response to the novel coronavirus (COVID-19) outbreak.

For the past several weeks, SERV leadership and administrative staff have been continuously monitoring the developments in COVID-19 spread in our country. In response, we have been following guidance from the U.S. Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), the New Jersey Department of Health, the New Jersey Department of Children and Families (DCF), and New Jersey Governor Phil Murphy. As the situation evolves, we will continue to take action in accordance with new recommendations from these entities.

As SERV provides a wide range of services, we have been carefully reviewing and following the guidelines of the aforementioned authorities for long-term care facilities, outpatient facilities, and medical offices. Our staff has been advised to take increased precautions, and SERV Properties and Management is having each of the regional offices and our corporate office sanitized each night. All door handles, windows, bathrooms, kitchens, and other heavily-trafficked areas are being disinfected. We also sanitize each day program daily. At the outpatient office in Clifton, the waiting room and all heavily-trafficked areas are sanitized three times per day.

Additionally, SERV is implementing health screening measures for visitors and staff in order to ensure the health and safety of the consumers. Visitors and staff across all programs will be issued a questionnaire to screen for potential COVID-19 symptoms and risk factors. This questionnaire will be issued to staff daily and will be conducted for visitors upon their arrival at the facility.

The health and safety of SERV consumers, staff, and community is our highest priority. Thank you for placing your trust in us as we continue to monitor this situation.

Best regards,

Regina Widdows Signature

Regina Widdows
SERV Behavioral Health System, Inc.

PDF version of this announcemnt can be downloaded here

SERV opens Certified Community Behavioral Health Clinic

Celebrating the grand opening and ribbon cutting of SERV Centers of N.J.’s CCBHC program in Clifton are, from left, Matt Mantone, VP Program Development; Pauline Simms, COO of SERV Centers; Regina Widdows, SERV Behavioral Health System President/CEO; Deb Hartel, Deputy Commissioner for Integrated Health Services for the N.J. Department of Health; and Marc Ackerman, Director of the CCBHC/Outpatient program.

On September 20, SERV Centers of New Jersey, a division of SERV Behavioral Health System, Inc., celebrated the grand opening of Partners in Wellness, a Certified Community Behavioral Health Clinic (CCBHC), located at 777 Bloomfield Avenue in Clifton. 

The CCBHC will provide community-based, integrated care for children, youth, and adults who have complex mental health, substance use, and physical health needs. Partners in Wellness is one of only 9 CCBHC programs in the state of New Jersey. The implementation of a CCBHC program in Passaic County was made possible through a federal grant that SERV Centers of N.J. received from the Substance Abuse and Mental Health Services Administration. 

Read more: SERV opens Certified Community Behavioral Health Clinic

SERV opens new home for youth with intellectual disabilities

SERV Achievement Centers, a division of SERV Behavioral Health System (SERV BHS), celebrated the grand opening of a group home for youth ages 14 to 17 with intellectual and development disabilities on July 23. 

The 5-bedroom home is one of three homes in Willingboro that came to fruition through an award from the N.J. Division of Children and Families to provide services for children and their families.

During the ribbon-cutting ceremony, Regina Widdows, President/CEO of SERV BHS, and Bob Bacon, Chief Operating Officer of SERV Achievement Centers, addressed more than 40 guests, including representatives from youth organizations, area corporations, SERV board members, and staff. “I am so thankful to so many of you who have been with us every step of the way so that this day would come,” Widdows said.  

The homes are dedicated to providing youth with a safe, nurturing and therapeutically supportive environment. The program includes a comprehensive array of services to assist the youth in acquiring skills needed to successfully return to their family home. Under the direction of Kristina Escobar, a board-certified behavior analyst, SERV’s highly trained staff will develop individual support plans and identify goals for each youth to foster personal growth, development and independence in a supportive environment. Staff also will work jointly with the youth’s parent/guardian to ameliorate any challenges before the child returns home.

For access to care, call 1-833-CAN-SERV.