A message from CEO Regina Widdows, March 25, 2020

Dear SERV family members and loved ones,

SERV is committed to providing care to the individuals we serve.

We understand that the news surrounding COVID-19 is concerning. Please rest assured that we are taking necessary precautions to fight this ongoing crisis in order to keep your loved one safe.

  • Our incredible direct support employees are considered essential service providers and are exempt from Governor Murphy’s executive order that NJ residents stay home. They will continue to provide your loved one with exceptional care.
  • All administrative and otherwise non-essential employees have been instructed to work from home, whenever possible, in accordance with Governor Murphy’s executive order.
  • We are following CDC-recommended cleaning regimens to minimize surface contamination. All door handles, windows, bathrooms, kitchens, and other heavily-trafficked areas are being disinfected.
  • We are following social distancing practices, ensuring that staff and consumers maintain the recommended 6-foot distance whenever possible.
  • For the safety of our staff and the individuals we serve, we have temporarily halted all in-person visitations. We encourage you to schedule a virtual visit with your loved one via ZOOM Cloud Meeting. Please contact your loved one’s program site for instructions and to provide your email address for scheduling.
  • Our staff is working tirelessly to boost morale and maintain an upbeat, positive environment for your loved ones. Recently, we purchased a variety of recreational items and games for our residential program sites, which has resulted in a lot of encouraging feedback. Another way we are keeping the consumers occupied and engaged is through activities such as arts and crafts. Many of the day program and clinical staff are also working directly in the residential properties to provide additional support to the DSPs.
  • Effective March 17, 2020, the following day programs have been closed until further notice:

SERV Centers of New Jersey

Clifton Behavioral Healthcare

Adapt Partial Daycare Mercer County

Adapt Partial Daycare Hudson and Passaic Counties

SERV Achievement Centers of New Jersey

Mercer County Progressive Achievement Centers

Union County Progressive Achievement Centers

We will continue to evaluate these measures as new guidance becomes available, and we will inform you of any changes. Thank you for trusting SERV during this unique and difficult time.

Sincerely,

ReginaWiddowsSignature

Regina Widdows, President & CEO

SERV employees get creative in efforts to boost morale during crisis

arts and crafts paint set

As the novel coronavirus continues to spread across the nation, our state’s call for social distancing has meant a lot of canceled plans—from visitation at our residential program sites, to all community outings for consumers. 

But even though social distancing and isolation have become the norm, SERV consumers and staff are not letting it prevent them from having fun and enjoying everyday life. 

Last week, the dedicated staff at our residential sites turned to art therapy as a way to boost morale and keep consumers busy during this crisis. They also encouraged consumers to read and ventured outside to dance and sing along to some of their favorite songs. This week, the staff says, they’ll work on vision boards.

The staff at our youth program site have been getting creative, as well. This past weekend, with the sun beaming down on them, consumers went for a short stroll around the neighborhood, getting their fill of fresh air before heading back inside for an ice cream party. 

Art therapy. Game nights. Ice cream parties. These are just some of the ways to stay busy during this crisis. Our staff has done a great job keeping consumers occupied thus far, and we are encouraging them to keep flexing their creative muscles to come up with new ideas.

You can now schedule a “virtual visit” with your loved one using ZOOM Cloud Meeting!

We know that these are challenging times for our SERV families.  But we are excited to let you know that we are now able to facilitate free virtual visits with your loved one using ZOOM Cloud Meeting.

ZOOM Cloud Meeting is a free, online video and audio conferencing tool that you can access via iPhone, Android, and computer. Please contact your loved one’s program site for instructions and to provide your email address. You can also schedule a time for a virtual visit. 

video chat

A message from CEO Regina Widdows, March 20, 2020

Dear SERV family members and loved ones,

Amidst the disruption and uncertainty related to the COVID-19 outbreak, please be assured that SERV remains committed to our mission and focused on providing the best possible care for your loved ones.

Over the past week, we have instituted several measures to slow the spread of COVID-19 and protect our staff, the consumers and the community. This includes restricting visitation at our residential program sites and discontinuing all community outings for consumers—except those for health and safety—until further notice. We have also reduced all nonessential personnel foot traffic and are taking steps to ensure proper, frequent sanitation practices in our facilities.

We will continue to evaluate our visitation policy daily as this situation evolves. In the meantime, we are encouraging consumers to take full advantage of telephone and video chat services, which will soon be available at all sites.

There’s no getting around it: these are challenging times. But our dedicated staff is working tirelessly to boost morale and maintain an upbeat, positive environment for your loved ones. Recently, we purchased a variety of recreational items and games for our residential program sites, which has resulted in a lot of encouraging feedback. Another way we are keeping the consumers occupied and engaged is through activities such as arts and crafts.

Please know that we are in this together, and that our staff is here to guide you and your loved ones through these trying times. Our organization will continue to closely monitor the COVID-19 pandemic and inform you of any updates in the weeks ahead.

Thank you for trusting SERV. Stay safe.

Sincerely,

ReginaWiddowsSignature

Regina Widdows

President and CEO