On September 18, in honor of National DSP Recognition Week, the New Jersey Association of Community Providers (NJACP) hosted its first DSP Hero Awards event, wherein they spotlighted individuals who have gone above and beyond the call of duty in the face of the COVID-19 Pandemic.

Among the heroes recognized was SERV team member Michele Bradley.

Michele has been with SERV for more than a decade and has dedicated her life to our mission-driven work. She currently serves as supervisor of the SERV Achievement Centers’ day program in Mercer County.

When nominating Michele for the NJACP DSP Hero Award, Evan Townsend, the Regional Director of SERV Achievement Centers, wrote, “Michele has gone above and beyond during the COVID-19 pandemic. She has taken the lead on supervising all of the Progressive Achievement Center staff members and has been covering two group homes.

“Because of her commitment, her strong communication skills, and her fair leadership style, Michele earns the respect of everyone with whom she works. I always know that I can count on Michele to provide the very highest level of care, which allows me to focus on managing general operational concerns and e-learning efforts for PAC.”

Michele is one of the many SERV DSPs who have demonstrated heroic levels of selflessness and compassion during this unprecedented time.

Throughout the week, COO Bob Bacon, Director of Behavioral Support Kristina Escobar, and Regional Director Evan Townsend sent emails to team members in SERV Achievement, paying tribute to them and thanking them for their hard work and dedication. In Thursday’s email, they wrote, “As essential workers, you’ve been working on the front-lines of the COVID-19 pandemic, providing compassionate care to those who need it most.

“From organizing barbeques to hosting arts and crafts and game nights, you have gone above and beyond to maintain a positive environment for consumers during this crisis. You are the heart of our organization, and the services you provide are making a real, lasting impact on the lives of countless individuals.

"We cannot thank you enough for your tireless work and dedication. You are invaluable to our mission and organization, and we appreciate you more than we could ever express. You are our heroes!”